Experts

Amy Smith

Golden LivingCenters

Amy Smith began her career with Golden Living 12 years ago at Golden LivingCenter – Greenville in North Carolina, where she spent 10 years working as the Recreation Services Director.

Two years ago, Amy stepped into a one-of-a-kind role with the company and became the Therapeutic Programs Consultant for Ohio, Indiana, Kansas, Missouri and California. On a daily basis, she offers guidance to the Recreation Services Directors in these states to help them provide resident-focused quality care. In addition, Amy coordinates with Directors of Operations and Clinical Services Consultants and works on company-wide projects, such as the implementation of the Nintendo® WiiTM in various LivingCenters.

Amy loves her career with Golden Living. Why? "I enjoy developing and implementing new programs for our residents," she explains, "especially ones like the Wii programs that staff and families can also be involved in. I get to do what I do based on the needs of individual LivingCenters. This is a great job!"

Amy believes that listening to people is one of the most important ways to provide excellent service. "You need to be able to think on your feet to choose what works best for people," she explains. "Nothing is 'one-size-fits-all'."

Amy’s 12 year career demonstrates Golden Living’s opportunities for advancement, and she praises the opportunities she’s had for professional growth. She is also grateful to her supervisor and President of her division, Julianne Williams, for recognizing the importance of Recreation Services in providing a higher quality of life for our residents.