Staff Profiles

Renee R.

Executive Director
Golden LivingCenter - St. James

Renee R. has been with Golden Living and its predecessors since 1992. She received her first administrator's license in 1993 and worked in marketing for the company from 1993 to 1996. She took her first Executive Director position in 1996 and by then held healthcare administrator licenses in four states. Over the next 14 years she earned a Master’s Degree in Healthcare Administration while simultaneously serving as Executive Director at various facilities. She has been the leader of her current LivingCenter since 2005.

Renee enjoys the challenges and rewards her job provides. “I love that no two days are the same,” she says. “When I come to work every day, I know that I will be making a difference in someone's life, even if it is something small.”

She is also a strong believer in providing outstanding customer service, understanding that “everyone is a customer” at one point or another, whether that person is a resident, patient or employee.

“We try to treat our staff with respect and show appreciation for the hard work they do,” says Renee. “In turn, I expect our staff to show respect and kindness to our residents, their families and their fellow staff members. I think it is also critical to listen to our customers and understand their needs and expectations. I encourage our staff to work to exceed our customers' expectations so that we can make a difference every day.”